WBB's Thought Leadership

An Experience-Based Knowledge Management Approach to Healthcare Quality Improvement

November 3

Article Excerpt

Effective sampling is accomplished by analyzing the roles involved in the administrative and clinical processes that lie in critical value chains. Framework includes: Healthcare Environment,…


Matthew Loxton

Matthew Loxton
Senior Analyst

Mr. Loxton is a certified knowledge management practitioner with extensive international experience in putting knowledge to work in achieving organizational goals. He has served in senior, global KM roles in the US and Australia, and holds a master’s degree in knowledge management from the University of Canberra. Matthew is a peer reviewer for the international journal of Knowledge Management Research and Practice, and has written numerous KM articles for various publications on customer service, analytics, and knowledge management. Mr. Loxton’s pro bono roles have included KM and IT governance support for the Queensland Emergency Medicine Research Foundation (QEMRF) and the St. Andrew’s Medical Research Institute (SAMI).


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