WBB's Thought Leadership

Integration of Lean Principles and Knowledge Management for Healthcare Quality Improvement

January 7

Article Excerpt

What Knowledge Management and Lean fail to achieve individually as improvement methodologies, can be achieved by merging specific aspects of both methodologies into a new…


Matthew Loxton

Matthew Loxton
Senior Analyst

Mr. Loxton is a certified knowledge management practitioner with extensive international experience in putting knowledge to work in achieving organizational goals. He has served in senior, global KM roles in the US and Australia, and holds a master’s degree in knowledge management from the University of Canberra. Matthew is a peer reviewer for the international journal of Knowledge Management Research & Practice, and has written numerous KM articles on healthcare, customer service, analytics, and knowledge management. Mr. Loxton’s pro bono roles have included KM and IT governance support for the Queensland Emergency Medicine Research Foundation (QEMRF) and the St. Andrew’s Medical Research Institute (SAMI). Mr. Loxton currently works at Whitney, Bradley, & Brown in the Healthcare Quality Improvement team as a senior analyst for knowledge management in healthcare, contracting to the Veterans Health Administration (VHA), and he regularly blogs on knowledge management and organizational learning – see http://mloxton.wordpress.com. He can also be followed on Twitter: @mloxton.


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